Job Introduction
re you a confident communicator with a passion for helping others and a talent for sales? Join as our Sales Advisor and play a vital role in guiding families through one of life’s most important decisions—finding the right care.
This is more than just a sales role. It’s about making a real difference. You’ll be the first point of contact for new care enquiries, providing reassurance, clarity, and expert guidance. Whether it’s Home Care, Live-in Care, or one of our Care Homes, you’ll help clients find the service that fits their needs—while driving commercial success for the business.
About the Role
As our Sales Advisor, you’ll lead the enquiry process from start to finish. You’ll convert incoming enquiries into assessments and sales, delivering outstanding customer service and maintaining high standards of compliance. You’ll work closely with internal teams and external partners to ensure every client’s journey is smooth, professional, and personalised.
This is a fast-paced, multi-skilled role where relationship-building, attention to detail, and commercial drive go hand in hand.
What You’ll Do
Handle new care enquiries promptly and professionally, following Agincare’s compliance and service standards
Convert enquiries into assessments and sales, meeting and exceeding KPIs
Maintain accurate and up-to-date records in the CRM throughout the client journey
Liaise with Care Needs Assessors, Field Care Supervisors, and Coordinators to ensure smooth transitions into care
Organise and complete key documentation including risk assessments, contracts, and funding confirmations
Respond to post-sale queries related to invoicing, debt, and ongoing care delivery
Sell confidently across all Agincare services: Home Care, Live-in Care, and Care Homes
Collaborate with Sales & Marketing to refine strategies, track ROI, and boost campaign performance
Build and maintain strong relationships with healthcare professionals and business partners
What We’re Looking For
- Proven background in sales, customer service, or care, with results to show.
- Excellent communication and relationship-building skills.
- Strong organisational and IT skills (CRM experience ideal).
- Positive, adaptable, self-motivated, and great under pressure.
- Full UK driving licence and access to a car (desirable).
What We Offer
- Up to £28,000 base DOE + commission
- Incentive schemes & competitions – win vouchers, holidays, and extra annual leave
- Access to National Health & Blue Light discount schemes
- Employee Assistance Programme for you and your family
- Clear career progression and professional development opportunities
- Be part of a family-owned business with over 35 years of success and 4,500 colleagues nationwide
Why Agincare?
We’re one of England’s largest family-owned care providers, established in 1986. We’re driven to grow and we do so every year. But while we’re growing, we never lose sight of what matters: our people. At Agincare, you’re not just part of a workforce your part of a family where your contribution is noticed, valued, and rewarded.Here, you’ll find a career that gives you the tools to succeed, the platform to stand out, and the chance to be part of a company that builds winners.
About Agincare
We’re a family run business that's been caring and supporting people since 1986.
With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
Agincare