Job Introduction
Agincare is proudly celebrating 40 years of caring for communities. As one of the UK’s largest, family‑owned care providers, we continue to grow and innovate across our care homes, home care, live‑in care, extra care, supported living, and new not‑for‑profit Children’s Services. We are now looking for an exceptional Operations Project Lead to help drive key initiatives that shape the future of our services.
About the role
Working closely with our COO, the Operations Project Lead will play a central role in delivering high‑impact projects across Agincare’s care services. You’ll help maintain momentum, ensure milestones are met, and support teams to deliver projects on time, to the required standard, and within budget.
This is a hands‑on, fast‑paced role that requires strong sector knowledge—ideally within elderly care—alongside the confidence to influence others, build rapport quickly, and galvanise teams around shared goals. You’ll gather insight from senior stakeholders, track progress across multiple workstreams, identify risks, and support recovery plans where needed. Clear written communication is essential, as you’ll provide regular updates and reports to senior leaders.
If you thrive in a role where no two days are the same, enjoy working independently, and have the drive to turn plans into action, this could be the perfect next step.
What you’ll be doing
Working alongside the COO to plan, coordinate, and deliver operational initiatives
Tracking progress against milestones and supporting teams to resolve issues
Producing clear, concise reports and updates for senior stakeholders
Gathering information from operational leaders to support decision‑making
Ensuring projects are delivered on time, to standard, and within budget
Building strong relationships across services to support engagement and collaboration
Using care sector systems and technology confidently to support implementation and improvement
About You
We’re looking for someone who brings a blend of operational experience, sector understanding, and the confidence to influence and drive delivery.
You will have:
Strong operational experience within the elderly care sector
A solid understanding of care technology and digital systems
Excellent written communication skills, with the ability to produce clear, concise reports
Strong organisational and time‑management skills, able to manage multiple workstreams
Confident influencing skills, with the ability to motivate others and hold people to account
A proactive, energetic approach and the ability to work independently
Sound judgement and strong interpersonal skills, with the ability to work effectively across teams and levels
It’s a bonus if you also bring:
Previous project experience (helpful but not essential—practical capability and drive matter most)
About Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family‑owned care provider with more than 5,500 team members, we continue to strengthen our services through new care home developments and the launch of our not‑for‑profit Children’s Services. Today, we are one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live‑in care across more than 170 locations nationwide.
As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are also proud to support the Armed Forces community, offering guaranteed interviews to service leavers and members of the military community.
All of our services are regulated by the CQC, and Agincare is proud to be an equal opportunities employer, welcoming applications from individuals of all backgrounds and experiences.
Please note that we are currently unable to offer visa sponsorship.
Care is always in high demand, and we have a wide range of exciting opportunities available. If this role isn’t quite the right fit, you can explore all our vacancies at www.agincare.com/careers.
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Agincare