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Care Needs Assessor in Birmingham at Agincare

Date Posted: 2/17/2020

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Job Description

Job Title: Care Needs Assessor

Reference Number: 008573

Area: Birmingham / Region: West Midlands

Basic Salary: £11 per hour + Travel

Bonus: Health Service Discount Scheme                                      

Job Description

Role: Care Needs Assessor

Location: West Midlands/Shropshire

Salary: £11 per hour + £8.23 per hour travel 


At Agincare Live-in Care Services we work in partnership with Clinical Commissioning Groups, Local Authorities, families and next of kin to provide excellent levels of care to our clients across the UK.  We consistently achieve this through recruiting passionate and committed staff that share our values and understand the needs, concerns and expectations of clients and colleagues alike.  This ongoing success has created further opportunity to recruit an additional Care Needs Assessor to the Agincare family.

The role of the Care Needs Assessor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field. You will be responsible for establishing a professional relationship with our clients, undertaking their first consultation, completing their initial assessment and compiling the associated first care plan.  You will also be responsible for providing staff support to our wonderful Care Assistants on the front-line including supervision, instruction and staff support.  You should expect to spend the majority of your working time in the community carrying out primary functions, but the role will typically also entail a certain amount of home-based administrative work.


As a Care Needs Assessor your role will include the following duties:

  • Carry out initial risk and needs assessments in respect of individual service users.
    • Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support;
    • Work with care coordinators to support the planning of realistic, effective care worker rotas;
    • Carry out regular reviews of individual services and risk assessments;
    • Participate as required in multi-disciplinary review of service users’ needs.
    • Shadow new care workers in the field to ensure their competence;
    • Carry out the on-site observation and evaluation of Care Assistant practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed;
    • Provide ad hoc support and instruction to care workers in the field, including in an emergency.
    • Promote a safe working environment and safe systems of work;
    • Understand and follow hazard and accident reporting procedures;
    • Be alert to any changes in service users’ condition and circumstances and act appropriately when these change;
    • Share On-Call duties.

Job Requirements

You will possess:

  • Minimum 2-3 years in working in Social Care - Essential
  • NVQ level 2 in H&S Care or other professional qualification in care - Desirable
  • Previous experience at Senior or Higher Care Assistant level – Desirable
  • Previous experience as a Care Assistant – Essential
  • Demonstrate the ability to be self-motivated - Essential
  • Full, valid driving licence and access to a suitable vehicle - Essential


You must have experience of care needs assessment, a proven track record in care and risk management, a sound knowledge of the health and social care regulatory framework and be passionate about person centred support.  We are looking for a confident and approachable people person, capable of developing positive relationships in the community with our clients and their families.  You will be supported and work very closely with our Customer Relations Team and our Registered Managers, so team working is a must. 

You will be working alongside numerous Healthcare Professionals and will be required to travel to our clients in their own homes across your defined region - so you will need your own transport and must be willing to travel large distances when required.  This role requires a balance between working in the field and working from home, so you will need to be flexible and organised.

In return, no two days will be the same and you will gain immense satisfaction from helping to ensure that our clients are comprehensively assessed and that their first contact with Agincare is a positive and rewarding one.

Please be advised that due to the expected high number of applications for this role, it will not be practical to respond to every application. Therefore, if you have not had a response within 14 days from application then please accept that on this occasion your application has not been successful. Please do not allow this to deter you from applying for similar/other roles as they become available.